Contact Eskom Customer Care Service Number on Whatsapp

 

For a quick and easy communication with Eskom, use one of our digital channels, or experience our upgraded contact centre Telephony system!

Features:

  • Help & Support
    • Provides a comprehensive list of services available to registered and unregistered users, Frequently Asked Questions and technical considerations to take into account while accessing the website.
  • Direct Access
  • Registered Users
    • To have access to our services please select the Registration or Login links above. To view a list of all the services available on this site please select the Help & Support link.
  • Unregistered Users

Share call number: 08600 (Eskom) or 08600 37566​ via call or Whatsapp

Eskom Convention Centre 011 651 6111.

Please have the following ready before you call: Account number, meter number, pole number, address details and your contact details.

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For your convenience and instant response, please use one of our Self-Services channels

  1. To report power outages , please use Alfred, our Chatbot
    https://alfred.eskom.co.za/chatroom/  
  2. For account balances, submitting of meter readings and to report power outages, please use the MyEskom Customer app (for Android click here to download; and for the IOS version please click here to download) or CSonline
  3. For all other queries (application-related service requests, account-related service requests, disconnection and credit extension-related service requests), kindly follow these instructions:
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Resubmit your query to [email protected]. (All regions)
Please ensure that your email has the relevant email subject heading as follows:

  • For Applications related queries, please use #Application and the Province your request relates to.
  • For Move In / Move Out related queries, please use #MIMO and the Province your request relates to.
  • For Accounts related queries, please use #Accounts and the Province your request relates to.
  • For Disconnections and Credit Extensions, please use #DCE and the Province your request relates to.
  • In order for us to effectively assist you, please provide us with your account or meter number, two contact numbers and a description of your request.
  • For customer complaints click here
About Samuel 637 Articles
Samuel is an SEO technician and Content developer with over 5 years of work experience. He is known for his love and passion for helping others achieve their financial goals and dreams. This lead to the birth of Finwealthonline. His love for many has to lead him to help thousands of students seeking financial loan advices, app reviews with the right information. Samuel being the CEO and founder of Finwealthonline will continue his good work on helping people with the right information that will lead to achieving their financial dreams and goals.

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