Contact Eskom Customer Care Service Number on Whatsapp

by

 

For a quick and easy communication with Eskom, use one of our digital channels, or experience our upgraded contact centre Telephony system!

Welcome to the Eskom Customer Service Website

Features:

  • Help & Support
    • Provides a comprehensive list of services available to registered and unregistered users, Frequently Asked Questions and technical considerations to take into account while accessing the website.
  • Direct Access
  • Registered Users
    • To have access to our services please select the Registration or Login links above. To view a list of all the services available on this site please select the Help & Support link.
  • Unregistered Users

Share call number: 08600 (Eskom) or 08600 37566​ via call or Whatsapp

Eskom Convention Centre 011 651 6111.

Please have the following ready before you call: Account number, meter number, pole number, address details and your contact details.

READ ALSO: CIPC Account Number, Bank Details ABSA, FNB, Nedbank, Sasfin Bank, Others

For your convenience and instant response, please use one of our Self-Services channels

  1. To report power outages , please use Alfred, our Chatbot
    https://alfred.eskom.co.za/chatroom/  
  2. For account balances, submitting of meter readings and to report power outages, please use the MyEskom Customer app (for Android click here to download; and for the IOS version please click here to download) or CSonline
  3. For all other queries (application-related service requests, account-related service requests, disconnection and credit extension-related service requests), kindly follow these instructions:
PEOPLE LOVE READING;  How To Easily Use Palmpay qr Card On POS Machine (Step-by-Step)

Resubmit your query to [email protected]. (All regions)
Please ensure that your email has the relevant email subject heading as follows:

  • For Applications related queries, please use #Application and the Province your request relates to.
  • For Move In / Move Out related queries, please use #MIMO and the Province your request relates to.
  • For Accounts related queries, please use #Accounts and the Province your request relates to.
  • For Disconnections and Credit Extensions, please use #DCE and the Province your request relates to.
  • In order for us to effectively assist you, please provide us with your account or meter number, two contact numbers and a description of your request.
  • For customer complaints click here

Leave a Comment