Selling on Konga is the act of offering a product for sale using Konga’s online ecommerce website as the selling point, and advertising the product digitally on Facebook, Instagram, blogging, or any other advertising medium. Konga.com is Nigeria’s largest online mall, which began operations in July 2012, procuring and distributing products, and is now one of the continent’s most significant economic engines.
For the customer’s convenience and gratification, its platform now includes a variety of product categories, such as Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, and personal care. Konga is the owner of one of the largest websites in Nigeria, with over two million social media followers.
You could join thousands of merchants and begin selling on Konga to over 50 million consumers in every Nigerian state. This is a thrilling possibility if you begin selling on Konga immediately after learning how to do so. In this article, we’ll discuss what you can sell, where to source your products, the documents you’ll need to get started, and how to create an account. Others include listing your products, managing your first order and shipping methods, guaranteed order fulfillment method, payment, fees, and Konga’s monetary difficulties. Therefore, let’s commence immediately.
Documentation for Beginning to Sell on Konga
It is simple to sign up to sell on Konga, but you must have the following documents on hand before beginning the registration procedure. The following are:
A distinctive store name and store description
Contact and personal information
A government-issued ID, comparable to a Voter card. Passport for international travel.
Account information for payment receipt
List of Product Categories You Can Sell on Konga
Consider selling a product with high demand and little competition. Sell items such as televisions, toys, phone accessories, clothing, beauty products, and home furnishings. The most popular categories are electronics, fashion, and mother and children’s goods.
Your Konga account could be prohibited or suspended if you list any of the products listed below. Among the prohibited items are:
Every Type of Weapon
Dangerous chemicals and poisonous substances
obscene images
Products Classified as Gaming and Gambling
How to become a seller on Konga
Follow these steps to get started with Konga:
1. Register Visit Konga Seller HQ to register.
2. Provide reliable information
Complete the registration form with a valid Email address, phone number, and bank account information so that you can receive payment when customers purchase from you.
3. Submit form
Next, submit the account creation form for SellerHQ. Konga will verify the information you have provided, and once they have done so, they will establish your account and grant you access to the SellerHQ market management portal. (SellerHQ is your control panel or Seller Dashboard from where you upload your products, monitor your sales, control your finances, and manage your inventory).
4. Attend Konga
Then, Konga will assign you a dedicated support officer and create a SellerHQ account for you.
5. Register and add product image
Sign in to the SellerHQ portal and then upload at least five images of your products. To accomplish this, include images of your products with a minimum resolution of 500 by 500 pixels, along with a concise description, quantity, and price.
6. Make your listing appealing
Create high-resolution images, accurate and appealing descriptions, and essential details for each product. Make the information convincing to prospective clients so they will patronize you.
7. Your merchandise becomes visible to purchasers
At this point, your products will appear in Konga’s database, allowing its consumers and followers to begin purchasing them nationwide.
8.Receive order notifications Konga will receive orders for your product and notify you via SMS, SellerHQ, and Email.
9. Ship goods
Then, you can pack your products appropriately and ship them yourself or use a preferred courier, a logistic partner such as Konga’s K-Express, who will deliver your goods to the client, and Konga will pay you the money minus a commission.
Verify your logistical collaborator
Confirm that your preferred logistics partner makes on-time deliveries so that your business will receive positive feedback and attract customers.
11. Continue to study and develop
To learn more about selling on Konga, download the new merchant orientation PDF.
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Managing your initial Order
When you begin selling on Konga, handling your first delivery is a crucial step.
When you receive an order on Konga.com, the Konga operators will verify the buyer’s information and transmit it to your dashboard; you will then have 24 hours to accept or reject the order fulfillment.
Click orders on your dashboard to print the order summary and invoice after accepting the order. Finally, carefully package the order and dispatch it to the buyer using your preferred shipping method. Remember that packaging is a factor in obtaining repeat purchases from the same consumer, so ensure that it is done correctly.
Where to Sourcing Products
As a vendor or merchant, it is your responsibility to source and sell only authentic products. You could sell your own brand, if you have one, or you could browse Konga’s catalog of products and purchase goods that are in high demand from manufacturers in Nigeria, China, or anywhere else.
Find out more about wholesale and dropship platforms such as Chinabrands, importing products from brands such as Alibaba or AliExpress, and more.
Available Delivery Methods
Self-fulfillment, Fulfillment by Konga (FBK), KOS express, DHL logistics, QUO, EMS, and Courier-Plus are the available shipping options on Konga. These companies provide Konga with national shipping services at an exclusive rate.
You can provide Self-fulfillment by offering free shipping that delivers to buyers’ doorsteps in your area. This can increase sales by up to 30 percent.
For KOS express, you must send off your order at a designated location. The consumer pays for shipping. However, you must dispatch the order within three days of the buyer’s placement. Checking the delivery settings on your dashboard will allow you to validate the KOS express fee.
Guaranteed Order Fulfillment
By establishing one of the most innovative fulfillment networks in Nigeria, Fulfillment by Konga, Konga has recently made order fulfillment very simple and inexpensive. (FBK). All consumers who utilize the FBK facility contribute to the costs. With FBK, a vendor will receive payment for an order delivered successfully within three business days.
You list products on SellerHQ using the FBK Enlistment Method.
Next, you ship the item to Konga’s Fulfillment Centre
- Customers purchase your goods
- Your product is selected and packaged by Konga.
- Konga dispatches your items.
- Konga offers assistance and oversees Return Logistics Payments.
- When beginning to sell on Konga, you must also become familiar with payment. When a product is successfully delivered, it is marked as ‘delivery confirmed.’ However, if you have a return policy, which is typically between 7 and 14 days depending on the settings on your dashboard, the funds will be held in an escrow account until the return period expires.
After Konga collects commission, you are paid into your KongaPay account within 1 to 7 business days. (3 business days if you use Fulfillment by Konga (FBK); 7 business days if you self-fulfill)
Seller Fees to Konga
As a Konga vendor, you must pay various fees. These expenses are assessed in stages.
Membership costs
After registering, a monthly membership fee is required to gain access to the platform. There are two programs available: Silver and Gold.
The Silver plan costs 1000 Naira per month and allows you to list up to 10 products per month.
Pay 2500 Naira monthly for the Gold plan to list an unlimited number of products.
Commission Expenses
Konga charges a percentage commission on all products sold. These fees vary based on the monthly quantity of products sold. In addition, commission rates vary based on the product category you sell and the class of merchant you belong to.
Classification of vendors on Konga
There are two types of vendors on Konga, including Premium seller and Classic seller.
The commission rate for premium sellers is between 2 and 7 percent, and they operate large stores with monthly sales of at least 1 million Naira and a quality rating of at least 90 percent. Premium sellers are required to maintain a minimum quality rating of 90 percent.
Classic sellers oversee tiny stores with annual sales of less than 1 million Naira. The commission rate ranges from 3 to 10 percent.
Shipping Fees In April 2015, Konga introduced Self-fulfillment and began charging shipping fees to merchants for all K-Express shipments. A seller can evaluate their shipping costs and locations via SellerHQ.
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Problems with Making Money on Konga
Image description and product title: Your competitors can pilfer your titles and images. To prevent this, add a watermark to the images before uploading them to Konga.
This can hinder your opportunities to earn money on the platform. Others can sell your products at a lower price. This action generates reward competition, turning the market into a buyer’s market. Konga is also your competitor, as it will sell any fast-moving product on that platform, where it also buys and sells.
Suspend and eliminate the store: Your account is susceptible to suspension on Konga and other online commerce platforms. Konga may suspend your account if you fail to pay a commission on time or if you withdraw orders. They can deactivate your account if you sell counterfeit goods or defraud customers.
Conclusion
This article described how to begin selling on Konga. After registering for a Konga online store and having your application approved, you will obtain access to the Sellers HQ and be able to upload images of your products. Start a business, capitalize on Konga’s popularity, and begin earning money immediately, as Konga is a national brand with a solid reputation.
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